Returns & Exchanges

At Handicrafts Town, we take pride in the artisanal quality of our home decor and want you to be completely satisfied with your purchase. If your handcrafted item isn't the perfect fit for your home, we offer a hassle-free return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the item in its original packaging with all protective inserts to ensure the delicate handicraft is not damaged during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned piece, we will process your full refund or exchange within 5 to 7 business days.