Frequently Asked Questions
Everything you need to know about our artisanal home decor and services.
Are your products truly handmade?
Yes, every item at Handicrafts Town is handcrafted by skilled artisans using traditional techniques, ensuring that each piece is unique and of the highest quality.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days. For larger furniture pieces or custom orders, delivery may take 10-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that custom-made or personalized items are non-returnable.
Do you ship internationally?
Yes, we ship our handicrafts worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How should I care for my wooden handicrafts?
To maintain the beauty of your wooden items, avoid direct sunlight and moisture. Dust regularly with a soft, dry cloth and use a specialized wood wax once a year for nourishment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.